At BrightMinds, we aim to maintain transparency and customer satisfaction.
1. 3-Day Refund Policy
We offer a 3-day refund period starting from the date of purchase.
You may request a refund if:
- The request is submitted within 3 days of the original purchase
- The service has not been fully delivered or substantially consumed
2. Non-Refundable Situations
Refunds will not be issued if:
- The request is made after the 3-day refund window
- Services have already been fully provided
- There is evidence of misuse, fraud, or violation of our Terms of Use
3. Refund Process
To request a refund, please contact us at:
📧 [email protected]
Include your purchase details and reason for the request.
Approved refunds will be processed to the original payment method within a reasonable timeframe.